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The greatest danger in displaying a personal bias or "labeling" a patient who frequently calls EMS is:

  1. demeaning or humiliating the patient and his or her family

  2. discouraging the patient from calling EMS in the future

  3. making the entire EMS system look unprofessional

  4. overlooking a potentially serious medical condition

The correct answer is: demeaning or humiliating the patient and his or her family

Displaying a personal bias can lead to negative consequences for both the patient and the EMS system. By labeling a patient who frequently calls EMS, it can demean or humiliate them, causing psychological harm and damaging their trust in healthcare professionals. This could lead to the patient feeling discouraged from calling EMS in the future, which could be dangerous if they are experiencing a serious medical condition. Additionally, displaying a personal bias can reflect poorly on the entire EMS system, making it look unprofessional and potentially damaging its reputation. While overlooking a potentially serious medical condition is a concern, it is not the greatest danger in displaying a personal bias or labeling a patient.